Terms & Conditions

Last Updated: 29.01.2025

1. Introduction

Welcome to Put A Name On It Ltd ("we," "our," or "us"). By using our website (www.putanameonit.co.uk) and purchasing our products, you agree to these Terms & Conditions. Please read them carefully before placing an order.

2. Company Details

• Business Name: Put A Name On It Ltd
• Registered Address: [Insert Address]
• Email: [Insert Email]
• Website: www.putanameonit.co.uk

3. Orders & Payment

• Orders are processed upon payment confirmation.
• We accept [list accepted payment methods, e.g., Visa, PayPal, Klarna].
• Personalised products are non-refundable unless faulty or incorrect due to our mistake.
• Prices include VAT where applicable.
• We reserve the right to change prices and product details at any time.

4. Shipping & Delivery

• We ship to the UK and internationally. Delivery times vary.
• Estimated shipping times:
  • UK: [Insert time]
  • International: [Insert time]
• Once dispatched, delivery responsibility lies with the courier.
• Customers are responsible for any customs duties or taxes for international orders.

5. Returns & Refunds

Non-Personalised Items

• Customers have 14 days from delivery to request a return under EU consumer law.
• Items must be unused and in original packaging.
• Customers cover return shipping costs unless the item is faulty.

Personalised Items

• Due to the customised nature of our products, we do not accept returns unless:
  • The item is defective or incorrect due to our mistake.
  • The item arrives damaged (photo proof required within 48 hours of delivery).

6. Liability Disclaimer

• We are not responsible for incorrect personalisation details provided by the customer.
• We are not liable for delivery delays caused by third-party couriers or customs processes.
• We do not guarantee that the website will be uninterrupted or error-free.

7. Intellectual Property

• All product designs, logos, and website content are the property of Put A Name On It Ltd.
• You may not copy, reproduce, or distribute our content without permission.

8. GDPR & Data Protection

• By using our website, you agree to our Privacy Policy and Cookie Policy.
• We process personal data in compliance with GDPR.

9. Contact Us

For any inquiries, please contact us at:
Email: hello@putanameonit.co.uk